Terms & conditions.
1. Who we are
My Holiday SIM is owned and operated by Bohzo Ltd ("we", "us"), a company registered in England and Wales (Company No. 15031604) with its registered office at The Workspace Basildon, 7 High Pavement, Basildon, England, SS14 1EA. We provide prepaid travel eSIM data plans through myholidaysim.com. These terms govern your purchase and use of our services. By ordering, you accept them.
2. The service
We sell digital eSIM profiles that provide mobile data at the destinations listed on each plan page, for the number of days purchased, starting at first network connection. Plans are unlimited-data subject to the fair-use section below.
3. Your responsibilities
You confirm your device is eSIM-compatible and carrier-unlocked before purchase; our compatibility checker helps. You are responsible for installing the eSIM as instructed and for keeping your QR code private.
4. Fair use
Unlimited means unlimited for personal travel use. Commercial resale, machine-to-machine streaming farms and comparable extreme use may be throttled or suspended in line with partner-network policies.
5. Pricing and payment
Prices are shown in pounds sterling (GBP) by default, or in another currency you select on the website. Card payments are charged in the currency shown at checkout, at the amount shown and fixed at that point. PayPal payments and purchases in our mobile app are charged in US dollars. Payment is taken in full before delivery. Taxes are included where applicable and itemised on your receipt.
6. Your right to cancel
Under the Consumer Contracts Regulations 2013 you normally have 14 days to cancel an online purchase. Because our eSIMs are digital content delivered instantly, at checkout you expressly ask us to supply it straight away and acknowledge that once your eSIM is delivered the 14-day cancellation right no longer applies. Separately — and more generously — our refund promise makes any eSIM you have not installed and not started fully refundable for 30 days. None of this affects your statutory rights under the Consumer Rights Act 2015 if a plan is faulty or not as described.
7. Liability
Mobile coverage depends on partner networks and local conditions; we cannot guarantee uninterrupted service in every location. Our liability is limited to the amount paid for the affected plan. Nothing in these terms limits liability that cannot lawfully be limited.
My Holiday SIM is owned and operated by Bohzo Ltd. Bohzo Ltd is registered in England and Wales. Company No. 15031604. Registered office: Bohzo Ltd, The Workspace Basildon, 7 High Pavement, Basildon, England, SS14 1EA.
MY HOLIDAY SIM is a UK registered trade mark of Bohzo Ltd. UK Trade Mark Nos. UK00004256081 and UK00004256085.
© 2026 Bohzo Ltd. All rights reserved.