How eSIM works.
The plastic SIM's smarter sibling — already inside your phone, waiting for a holiday.
What is an eSIM?
An eSIM is a digital SIM built into your phone. Instead of pushing a plastic card into a tray, you scan a QR code and a data plan downloads straight onto the chip — in about two minutes.
Your home SIM stays exactly where it is. You keep your number, your WhatsApp, your banking texts — while your holiday data flows through the eSIM on a local network.
One phone can store several eSIMs, so frequent travellers keep plans for their favourite destinations ready to switch on.
Connected · 5G
Home SIM · calls & WhatsApp
Holiday eSIM · unlimited data
Both live in one phone, at the same time.
From checkout to connected.
BUY · 1 MINUTEChoose a destination and trip length. Pay with card, Apple Pay, Google Pay, PayPal or Klarna. The QR code lands in your inbox instantly.
INSTALL · 2 MINUTESAt home on Wi-Fi: scan the QR from your settings, name the line "Holiday data", leave it switched off. Step-by-step guide.
ACTIVATE · ON LANDINGSwitch the line on as you land. It finds a local partner network and your days start counting — only now.
TOP UP · IF NEEDEDTrip extended? Add days from your account in a few taps — no new QR, no reinstall.
When to install: the day before you fly is perfect. Installing early never wastes days — the clock starts at first connection abroad, not at install.
Why travellers switch to eSIM.
No airport SIM queuesThe kiosk queue after a red-eye is nobody's favourite part of the holiday.
No roaming bill shockYou pay one clear price before you fly. There is nothing to bill you for afterwards.
Nothing to loseNo tray tools, no tiny plastic in your wallet, no "where did I put my home SIM?"
Keep your numberCalls, texts and WhatsApp stay on your home SIM while data runs local.
Still wondering?
Signal-wise they're identical — an eSIM connects to the same towers with the same speeds. The difference is convenience: delivery by email, install by QR, nothing physical to swap or lose.
Yes, for the eSIM line only — that's simply how travel eSIMs attach to partner networks. It never triggers roaming charges on our plans, and your home SIM's roaming stays off.
Yes. Your home SIM stays active for calls and SMS (check your home carrier's rates for answering calls abroad), and WhatsApp keeps working on your usual number over the eSIM's data.
The eSIM simply stops passing data — nothing can bill you. You can top up to extend, or delete the line once you're home.
It's the same SIM standard your carrier uses, delivered digitally and encrypted end to end. Losing your phone doesn't expose the eSIM — it can't be popped out and reused like a plastic SIM.